We do allow returns depending a very strict set of circumstances. If your Reward is a Gift Card and has been approved and emailed to you, we can verify its unclaimed status with our provider and cancel the payment directly for a full iRazoo Point refund. If the Reward shows it has already been claimed, we can't refund it and the Gift Card is now yours to do with as you please.
PayPal Cash payments can be reversed by a member if they want a refund, but once its accepted we can't refund the iRazoo Points spent on it.
If the Reward you cached out for is still pending and you would like to cancel or change it to another Reward type, please contact our support staff to get it cancelled and refunded.