My offer didn't credit. How do I get my points?

Surveys and offers generally credit members within 5 minutes, but sometimes they can take between 15 minutes to an hour. High paying offers can, in some extreme cases, take up to 72 hours before they credit a member's account. If after that time you haven't receive credit, please contact the provider directly using the support or help link on their offerwall. For best results, include the offer's name, its iRazoo reward value, the rough time and date you were completing the activity, and your iRazoo email address. Screenshots if available can also help speed the crediting process. If the provider can't credit you directly, but verifies the successful completion of the offer, please create a support ticket about the issue with iRazoo and include the email information from the provider so we can verify with them the validity of the credit.

Some providers don't have contacts built into their offerwall, and have special instructions instead to inquire about lost points:



Contact CINT directly by email to their support address at